Help CenterSummary: Document notifications from Getida are generally sent out on a monthly cadence. This is sent as a reminder for shipments we have discovered eligible discrepancies for reimbursements, but do not yet have all the required documentation to submit a claim to Amazon. You can have multiple email addresses on the account, however depending on the department and how documents are managed within that department, you may wish to have certain documents delivered to specific individuals within the company. Within the client dashboard, you have the option to modify their email preferences and customize which reports and email notifications are sent to which email addresses.
Getting Started: To update the email information for document notifications, add new contacts, or remove existing contacts, please log into your Getida dashboard.
1) Once logged into the Dashboard, click on the menu option next to the seller name in the top-right corner of the page.
2) Select "Edit Profie"
3) Scroll down to the "document request emails" section and update the email address.
4) Click 'save'
FAQs:
1) Can I have more than 1 email address on file to receive document inquiries?
A: Yes. In the document request email section of the profile, Sellers can add as many email addresses as they wish. At this time, the email addresses must also be added to the original questionnaire which can be edited through the "questionnaire" buttion in the account settings section.