Help CenterSummary: Billing notifications from Getida are generally sent out to our clients on a monthly cadence. Sellers can have multiple email addresses on their account, however depending on the department and how documents are managed within that department, you may wish to have certain documents delivered to specific individuals within their company. Within the client dashboard, you have the option to modify their email preferences and customize which reports and email notifications are sent to which email addresses.
Getting Started: To update the email information for billing notifications, add new contacts, or remove existing contacts, please log into your Getida dashboard.
1) Once logged into the Dashboard, click on the menu option next to the seller name in the top-right corner of the page.
2) Select "Edit Profile"
3) Scroll down to the "manage billing emails" section and update the email address.
4) Click 'save'