Adding a Payment Method

Summary: Having a payment method on file will ensure that Getida can continue to discover claims within your Seller Central account, and file on your behalf to ensure maximum refunds. Once a claim has been approved by Amazon, Amazon will reimburse you the funds to your Seller Central account. Getida tracks all claims we file and if we are successful with the claim, you will be billed accordingly for it.  

Billing takes place on a monthly cadence, and a detailed report will be provided that highlights all successful claims we filed on your behalf. 

1) How do I update the credit card on file?

1.  Login into your Getida Dashboard
2.  Click on the Payment Method tab and Click on "Add New Payment"
3.  Change the card to default by clicking on the "Default" option under the Action column if the updated card is not listed as the default card.
4. Click on the Store tab to view all store information. Click on “Change card” under the Action tab to change the default card for the store.

    

   Once the card is updated for both the payment method and store(s), the card information will be register in our payment system.

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2) How do I update the Getida billing invoice address?

1. Log into the Getida dashboard using the account credentials. 
2. Click the Store name at the top right corner of the page. 
3. From the dropdown menu, select “Edit Profile” 
4. On the next page, scroll down to the section “Manage Billing Invoices” and update the information to the preferred address/information. 
5. Click “save” to complete the update for the billing invoice address. All future invoices that are generated will contain the updated information.